Terms & Conditions
Booking
Your contract is with The Airavat. A contract exists between us
when we have confirmed you on our tour / hotel booking / or any other travel
related services of your choice and we have received your booking request and
deposits. All correspondence/s in respect of Tours / Travel Service bookings
should be addressed to The Airavat.
Payments
For the services contracted, 40 % advance payment should be made
to hold the booking on a confirmed basis and the balance amount should be paid
before commencement of your tour. We hold the right to decide upon the amount
to be paid as an advance payment, based on the nature of services and the time
left for the commencement of the services.
Payment Options
Payment can be made by Bank Transfer, Cash payment to our office
or by Demand Draft / Cheque. All payments should be free and clear of any
withholding tax and deduction. Bank charges, if any, for remittance (by
remitting bank or by intermediary bank) would be strictly borne by payer.
Rights to amend the itinerary
if required
Tour once commenced will strictly go as per the itinerary finalized.
In case of events and circumstances beyond our control, we reserve the right to
change all or parts of the contents of the itinerary for safety and wellbeing
of our esteemed passengers.
Policy Regarding
Cancellation / No Show / Early Departure
In case of cancellation of tour/travel services due to any
avoidable/unavoidable reason/s we must be informed in writing. Cancellation
charges would be effective from the date we receive letter in writing and
cancellation charges would be as follows:
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16 days to prior to arrival – 50% of the tour/service cost.
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15 days to 01 days prior to arrival or no show – 100% of the
tour/service cost.
Please note – Irrespective of above mentioned cancellations
slabs – in case of cancellation of tour services after the booking is made
with us – a minimum 10% service charges would be applicable.
In case you cancel the trip after commencement refund would be restricted to a
limited amount that too would depend on the amount that we would be able to
recover from the hoteliers we patronize. For unused hotel accommodation,
chartered transportation and missed meals etc. we do not bear any
responsibility to refund.
Refund
In regard to refund of unused / unutilized services (which are
paid for and cancelled in advance) the refund amount would be worked out on the
basis of cancellation policy as described above and the money would be
accordingly refunded to the person who has made the payment to us. Please note
that the refund process may take 2 – 4 weeks due to banking procedures. If
the refund is made to the credit card account OR to Bank account, the bank
charges would be debited from the refund amount.
Our Liabilities &
Limitations
Please note that after the finalization of the tour/service
cost, if there are any hikes in entrance fees of monuments/museums, taxes, fuel
cost or guide charges by the Govt. of India, the same would be charged as
extra.
The Airavat act only in the capacity of agent for the hotels, airlines,
transporters, railways & contractors providing other services & all
exchange orders, receipts, contracts & tickets issued by us are issued
subject to terms & conditions under which these services are provided by
them.
All itineraries are sample itineraries, intended to give you a general idea of
the likely trip schedule. Numerous factors such as weather, road conditions,
the physical ability of the participants etc. may dictate itinerary changes
either before the tour or while on the trail. We reserve the right to change
any schedule in the interest of the trip participants’ safety, comfort &
general well being.
Our rates are based on the prevailing rates as negotiated by us with the hotels,
airlines etc. Hotels and Airlines retain the right to modify the rates without
notice. In case of such changes the rates quoted before the modification, can
be changed by us according to the modifications by hotels or airlines. All
hotel bookings are based on usual check in and checkout time of the hotels
until unless indicated in the itinerary.
We shall not be responsible for any delays & alterations in the programme
or expenses incurred – directly or indirectly – due to natural hazards,
flight cancellations, accident, breakdown of machinery or equipments, breakdown
of transport, weather, sickness, landslides, political closures or any untoward
incidents.
We shall not be responsible for any loss, injury or damage to person, property,
or otherwise in connection with any accommodation, transportation or other
services, resulting – directly or indirectly – from any act of GOD,
dangers, fire, accident, breakdown in machinery or equipment, breakdown of
transport, wars, civil disturbances, strikes, riots, thefts, pilferages,
epidemics, medical or custom department regulations, defaults, or any other
causes beyond our control.
We do not have any insurance policy covering the expenses for accident,
sickness, loss due to theft, or any other reasons. Visitors are advised to seek
such insurance arrangements in their home country. All baggage & personal
property/s at all times are at the client’s risk.
Passports & Visas
To travel to India from overseas countries except for the
citizen of Nepal & Bhutan, one needs a 06 months valid passport and a valid
Visa. And processing of Passport and Visa are not included in the tour cost.
Health
Any person who has a contagious disease is forbidden to travel, any person found during the tour with such a disease will be asked to leave the tour and will have to make their own arrangements to return home.